Terms & Conditions


Aussie Reptiles / Aussie Reptile Supplies (ARS) recommends all users read the following terms and conditions of use carefully before using this website.

All users of AusReptiles.com.au agree that access to and use of this site are subject to the following terms and conditions.

If you do not agree to these terms and conditions, please do not use this site.

These Terms and Conditions are subject to change without prior notice.

Aussie Reptiles / Aussie Reptile Supplies (ARS) reserves the right to withdraw or amend the service and products we provide at anytime without notice.

Customer Service Policy
We are committed to providing exceptional customer service and quality products.

AusReptiles.com.au prides itself on its commitment to resolve customer concerns in a prompt and satisfactory manner in order to promote and strive for great customer service and customer satisfaction.

We welcome customer feedback and we take all our customer feedback seriously and will endeavour to process each enquiry as quickly as possible.

Reliance on Information Posted & Disclaimer
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by Australian law, we exclude all liability for loss or damages direct or indirect arising from use of this site or any product available via this website.

Where our Site contains links to other sites and resources provided by third parties, these links are for your information only. We have no control over the contents of these sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Limitation of Liability
AusReptiles.com.au shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials or the performance of the products on this site, even if AusReptiles.com.au has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Aussie Reptile Supplies product is mistakenly listed at an incorrect price, AusReptiles.com.au reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and payment taken. If your payment has already been taken for the purchase and your order is cancelled, AusReptiles.com.au shall issue a credit to you in the amount of the incorrect price.

Fair Use Policy
We employ a fair use policy to our Website. If we believe, for any reason, that you are not behaving in a manner expected of a AusReptiles.com.au customer, then we reserve the right to terminate your account – effective immediately.

We make every effort to ensure that our website & online services are available & accessible at all times. However, this will not always be the case as there are times when our website will be down, sometimes in circumstances that we cannot control. When our service is offline we will do our best to get it online as soon as possible. We will not be held responsible for damage, events or losses directly or indirectly related to our website being offline.

Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Copyright Notice
This site is owned and operated by Aussie Reptiles & Aussie Reptile Supplies. Unless otherwise specified, all material & content appearing on this site, including the site design, text, logos, photographs, video & audio clips are the sole property of AusReptiles.com.au or their respective content providers.

All software used on the site is the sole property of AusReptiles.com.au or those supplying the software as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright © 2012, ALL RIGHTS RESERVED.

No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without AusReptiles.com.au prior written permission.

You may use the content of this site only for the purpose of shopping or placing an order or to positively promote this site and for no other purpose.

All rights not expressly granted herein are reserved.

Any unauthorised use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site.

All Rights Reserved. All artworks, Images & Logos and content used are copyright protected and are the property of AusReptiles.com.au.

Aussie Reptiles & Aussie Reptile Supplies Copyright © 2012, ALL RIGHTS RESERVED.

Linking to our site
You may link to our page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our Site must not be framed on any other site and must only be linked in a positive manner.

Payment Plans for Live Reptiles
We are happy to arrange payment plans for those that are interested - Please Contact us for more information.
Please note if you change your mind at anytime throughout the payment plan - any payments made are non refundable.

This Website is governed by the Laws of the State of New South Wales, Australia. Any dispute arising from the use of this Website will be settled in this jurisdiction.

If you have any questions or concerns regarding any of the content that appears on our site, please contact us at enquiries@ausreptiles.com.au

Thank you for visiting Aussie Reptiles & Aussie Reptile Supplies (ARS).